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• Hair Broducts is unable to amend orders nor combine orders which were separately made after it is placed. Please double check your order details at the Review Order page before confirming the order.
• All orders are mailed in a bubble wrap envelope/box.
• All orders are processed and dispatched within 1 to 2 working days upon verification of payment.
• Price of postage includes handling fees.
• If normal postage is selected, please allow 3 – 5 working days for your parcel to reach you. Hair Broducts will not be held liable for any lost parcels/damaged items mailed out via normal delivery.
• If registered postage is selected, please allow 2 – 3 working days for your parcel to reach you. Customers may track their parcel by logging into their accounts.
• If you would like to opt for Rocket Uncle Afternoon Delivery between 2pm - 6pm, all orders must be fully paid by 10am the same day.
• If you would like to opt for Rocket Uncle Evening Delivery between 6pm - 10pm, all orders must be fully paid by 2pm the same day.
• Meet-ups are only offered at the stipulated venues and time. Request for meet-ups outside of these time-frames will be duly declined.